Frequently Asked Questions
Got questions about Artistry Of Blessed Hands Last-Chance Housing? Find answers below. For immediate assistance, call (412) 479-4611.
SECTION 1: WHO WE SERVE
Q: Who can live at Artistry Of Blessed Hands?
A: We provide housing for homeless individuals who have steady monthly income (SSI, SSDI, or VA benefits) but face barriers that prevent them from securing traditional housing. We accept people with criminal records, eviction histories, mental health challenges, substance abuse backgrounds, bad credit, and no rental history.
Q: Do you really accept people with criminal records?
A: Yes. We review each situation individually and accept most criminal backgrounds. We focus on your current situation and commitment to following house rules, not your past. The only exceptions are recent violent offenses (within 6 months), active warrants, arson, or manufacturing methamphetamine.
Q: What if I've been evicted before?
A: We understand that evictions happen, often during difficult times like mental health crises or financial hardship. Past evictions do not automatically disqualify you. We care about where you are now and your commitment to stability.
Q: Do you accept people with mental health issues?
A: Yes. Many of our residents have mental health diagnoses including schizophrenia, bipolar disorder, PTSD, depression, and anxiety. We ask that you take prescribed medications (or have a plan to start) and work with a case manager or support person. We're experienced and comfortable with mental health challenges.
Q: What about substance abuse history?
A: We accept people with substance abuse histories who are in recovery or willing to enter treatment. We have a zero-tolerance policy for drug use on the property, but we don't discriminate against people with past addiction issues. Recovery is a journey, and we support your sobriety.
SECTION 2: COST & AFFORDABILITY
Q: How much is rent?
A: Rent is $555 per month, all-inclusive. This includes:
Heat
Electricity
Water and sewer
WiFi internet
Laundry access
Trash removal
One flat rate. No hidden fees. No surprises.
Q: I only get $943/month from SSI. Can I afford this?
A: We work with many SSI recipients successfully. Options include:
Rapid rehousing subsidies: Many agencies can subsidize $200-300 of your rent, bringing your portion down to $255-355/month
Representative payees: If you have a rep payee, they can ensure rent is paid first
Flexible payment plans: We can work with you on timing
Additionally, $555 all-inclusive actually saves money compared to cheaper rent plus separate utility bills ($150-200/month).
Q: Do you accept Section 8 vouchers?
A: Not currently, but we're working toward it. We do accept rapid rehousing subsidies and work with rent assistance programs. Contact us to discuss your specific situation.
Q: What's the security deposit?
A: Security deposit is typically one month's rent ($555), but we offer:
Payment plans (pay over 2-3 months)
Reduced deposits for urgent placements
Waived deposits in some emergency situations
Agency-funded deposits through partnerships
We're flexible because we understand starting over is hard.
Q: Are utilities really included?
A: Yes! All utilities are included in your $555/month rent:
Heat (even in Rochester winters!)
Electricity
Water and sewer
WiFi internet
Laundry access
You'll never get a surprise utility bill. Budget with confidence.
SECTION 3: APPLICATION & MOVE-IN PROCESS
Q: How do I apply?
A: Three easy ways:
Online: Fill out our application at aobhlastchancehousing.org/apply
Phone: Call (412) 479-4611 and we'll take your application over the phone
In person: By appointment only
Q: How long does the application process take?
A: Fast! We review applications within 24 hours. For urgent situations, we can make decisions same-day. Our typical timeline:
Day 1: Submit application
Day 1: We review and call you
Day 1-2: Schedule showing
Day 2-3: Move in
Total time from application to move-in: 24-48 hours.
Q: Do you do background checks?
A: Yes, we run background checks, but not to automatically disqualify people. We use them to:
Verify identity
Assess current safety (not judge past mistakes)
Understand what support you might need
Ensure compatibility with other residents
We accept most backgrounds. The check helps us help you.
Q: What do I need to move in?
A: You need:
Valid photo ID (state ID, driver's license, or other government ID)
Proof of income (award letter, benefit statement, or pay stub)
First month's rent ($555)
Security deposit (or payment plan agreement)
That's it! you may have to obtain assistance for a bed!
Q: Can I move in immediately?
A: In most cases, yes! If you have verifiable income and can follow house rules, we can place you within 24-48 hours. For emergency situations (hospital discharge, shelter exit deadline, jail release), we prioritize same-day or next-day placement.
Q: I don't have an ID. Can I still apply?
A: Contact us. We can work with you to obtain ID through partner agencies. This may delay move-in slightly, but we can help navigate the process.
SECTION 4: LIVING AT ARTISTRY OF BLESSED HANDS Last Chance Housing
Q: What kind of housing is this? Shared rooms or private rooms?
A: We offer both shared and private rooms depending on availability. All residents share common areas including kitchen, bathroom(s), and living room. This is affordable shared housing, not individual apartments.
Q: What's included in my room?
A: Your room includes:
Bed with mattress/ There are times where we may have a bed
Basic furniture (dresser if available)
Lock on your door for privacy
Closet or storage space
Heat and electricity
Q: What are the house rules?
A: Our core rules:
No violence or threats (zero tolerance)
No drugs or drug use (zero tolerance)
No stealing
Respect quiet hours (10pm-7am)
Keep common areas clean
No smoking indoors
Guests allowed with restrictions (no overnight without permission)
Pay rent on time
Full house rules are provided at move-in. They're reasonable and designed for everyone's safety and comfort.
Q: Can I have guests?
A: Yes! Daytime guests are welcome in common areas as long as you escort them. Overnight guests require prior written permission and are limited to 2 nights per month. This protects everyone's safety and privacy.
Q: Can I smoke?
A: Not inside. Smoking is only allowed outside, at least 15 feet from doors and windows. You must dispose of butts properly. This includes cigarettes, marijuana, and vaping.
Q: Can I have a pet?
A: Service animals are allowed with proper documentation. We do not allow pets at this time due to allergies and space limitations.
Q: Is there a curfew?
A: No curfew! You can come and go as you please. We ask that you respect quiet hours (10pm-7am) when you're home.
Q: Can I cook my own food?
A: Yes! You have access to a shared kitchen with stove, refrigerator, and microwave. You're responsible for your own food and must label items in shared spaces. Clean up after yourself immediately.
Q: Do you provide food?
A: No, we don't provide meals. However, we can connect you with food assistance programs if needed. The kitchen is available for you to prepare your own meals.
Q: Is laundry included?
A: Yes! On-site washer and dryer are included in your rent. Free laundry access.
Q: Is there WiFi?
A: Yes, free WiFi is included in your rent.
SECTION 5: LEASE & POLICIES
Q: Is this month-to-month or a lease?
A: Month-to-month! No long-term commitment required. You're not locked into a year-long lease. This gives you flexibility as you stabilize and work toward independent living.
Q: How much notice do I need to give if I want to move out?
A: 30 days written notice. You're responsible for rent until the end of your notice period.
Q: What happens if I can't pay rent one month?
A: Communication is key! Contact us immediately before rent is due. We can work with you and your case manager to find solutions. However, consistent non-payment will result in eviction. We're flexible but need you to communicate.
Q: Can I be evicted?
A: Yes, for serious rule violations including:
Violence or threats
Drug use or dealing
Theft
Repeated non-payment of rent
Repeated rule violations despite warnings
We give second chances, but we maintain clear boundaries. Most residents who follow rules never have issues.
Q: What if I have a problem with another resident?
A: Talk to us immediately! We mediate conflicts and enforce house rules fairly. We want everyone to feel safe and respected. Document issues (dates, times, details) and communicate with us.
SECTION 6: SUPPORT & SERVICES
Q: Do you provide case management or counseling?
A: No, we're a housing provider, not a treatment facility. However, we strongly encourage working with case managers, therapists, and support services. We partner with agencies and allow case manager visits.
Q: Can my case manager visit me?
A: Yes! Case managers are welcome and encouraged to visit. We work closely with support services to help you succeed.
Q: Do you accept representative payees?
A: Yes! If you have a representative payee, they can pay rent directly to us. This is often the most reliable arrangement and we encourage it.
Q: What if I need help with something?
A: We provide housing support, not comprehensive case management. We can:
Connect you with resources
Work with your existing case manager
Provide referrals to services
Support your stability through housing
For mental health, medical, legal, or employment needs, you'll need to work with appropriate service providers.
SECTION 7: LOCATION & ACCESSIBILITY
Q: Where are you located?
A: We're located in Rochester, NY. Specific addresses are provided at the time of showing to protect resident privacy.
Q: Is it on a bus line?
A: Contact us to discuss location and transportation options for your specific needs.
Q: Is it wheelchair accessible?
A: No Ramp Contact us to discuss accessibility needs.
SECTION 8: FOR CASEWORKERS & AGENCIES
Q: Do you accept referrals from agencies?
A: Yes! We prioritize agency referrals and respond within 4 business hours. Use our professional referral form at aobhlastchancehousing.org/caseworker-referral or call (412) 479-4611.
Q: Do you work with rapid rehousing programs?
A: Yes! We welcome rapid rehousing subsidies and work directly with program coordinators. We can hold beds for approved clients and coordinate move-in timing.
Q: Can you provide documentation for my client's file?
A: Yes. We provide:
Signed lease agreements
Rent receipts
Occupancy verification letters
Communication with case managers
Q: Do you allow case manager check-ins?
A: Absolutely! We encourage ongoing case management and allow scheduled visits. Partnership with support services leads to better outcomes.
SECTION 9: STILL HAVE QUESTIONS?
Q: I have a question not answered here. How do I reach you?
A: Contact us anytime:
📞 Phone: (412) 479-4611 📧 Email: contact@aobhlastchancehousing.org 📧 Referrals: referrals@aobhlastchancehousing.org 🌐 Website: aobhlastchancehousing.org 📍 Location: Rochester, NY
Available: 7 days a week for urgent situations Response time: Within 24 hours (usually same day)
Q: Can I visit before applying?
A: Yes! We encourage showings. Call (412) 479-4611 to schedule. We typically offer same-day or next-day showing appointments.
Q: Are you a shelter?
A: No. We're permanent housing with month-to-month leases. This is your home, not emergency shelter. You have rights, responsibilities, and privacy.
Q: Are you a sober living facility?
A: No. We're not a licensed treatment facility. However, we have a zero-tolerance policy for drug use on the property and support recovery. We're housing, not treatment.
Q: Is this transitional housing?
A: No. This is permanent housing that you can stay in as long as you pay rent and follow rules. There's no time limit. Some people stay long-term, others use us as a stepping stone to independent living. Both are fine.
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Artistry Of Blessed Hands
"Where Rejection Ends, Redemption Begins"
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